XNet is more than your typical business ISP; with us, you’ll deal directly with our locally-based network engineers from setup through the entire lifetime of our relationship. At XNet, we don’t believe in outsourcing customer service, not as ingle call. Our customers trust us because we take a hands-on approach to managing their Internet connection, and follow that up with superior service. We’ll never treat your connection like a commodity. We promise.

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Enhanced Services

Our high-speed, dedicated lines include an unheard-of level of support among ISP’s—with no additional cost.

	XNet	Other Internet Providers
T1 / DS3 / OC-3 Connection
Easy Upgrade Path with Same Provider
On-Shore, In-House, Admin-Level Tech Support
ISDN Backup
Router Management		Extra Cost
Security Management		Extra Cost
Graphical Bandwidth Usage Reports
Traffic-Shaping, Rate Limiting, and QoS Support
Email Backup
Colocation and Managed Server Options Availble with Same Provider

Security on Us

We perform security discovery on your network and configure your firewall once your router arrives. You don’t have to purchase any third-party firewall products. Additional security features include:

• Private internal IP addresses via Network Address Translation (NAT)
• Limit outside access to computers with Port Address Translation (PAT)

Manage Your Connection

Track your bandwidth usage using up-to-the-minute graphical trend reports available through our secure customer portal. Our engineers are available to adjust limits on specific users’ bandwidth usage to fit your needs using traffic-shaping, rate limiting, and QoS.

Network Redundancy Option*

If your T1 connection ever goes down, an ISDN backup automatically connects with your IP address so you maintain Internet connectivity.

Active Monitoring

We’re always on the lookout for any small issues to prevent them from becoming bigger issues at a later date. We also constantly watch our network to find ways to improve how we deliver your Internet traffic.

Router Management

XNet engineers handle all router changes and configurations. Your router is your gateway to XNet, and XNet is your gateway to the Internet. Seamless operation between both entities is essential.

Email Backup

Never lose email because your internal mail server is down. We queue your incoming e-mail and deliver it when your server is back on-line.

Expand Your Connection with No Downtime

Add multiple bonded T1 lines or upgrade your business to a fiber-based DS-3 without a hitch. No downtime, the same expert support staff, and no new account to set up.

* Requires a router that supports ISDN backup feature.

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