What our customers are saying...

"XNet: Trouble-avoiders."

"XNet was my choice from the beginning as a host for my e-commerce site. I've gotten very used to their abilities as trouble-shooters and more important, trouble-avoiders. I like how they think one or two moves ahead and anticipate concerns I might have with the site. That's why SaxTrax.com has been with XNet for nine years...and counting."

"XNet is Proactive."

"I’ve worked with XNet for more than eight years. Their customer service has always been proactive. I have never experienced any downtime or billing problems. Everything works the way they say it will work. If I need something, they take care of it."

"XNet earned my trust."

"When I first joined Ferris Manufacturing as IT Manager in 2005, I was used to working with the big bells of the Telco/Internet world. When I learned Ferris was using XNet, I was very concerned, but I soon learned that having XNet as a provider was the best thing that could have happened to me. XNet's staff has gone beyond our contract several times, to put it simply, because they cared. For example, when I implemented BGP peering, the big bell provider took eight months to go nowhere—they installed the wrong lines and delivered the wrong equipment—but XNet's expert staff got me up and running within just one month. You don’t get that service from the big bells. During my almost two years at Ferris, XNet has earned my trust. That was not an easy thing to do."

"XNet has the expertise we demand."

"As the largest privately held software developer in the Midwest, our technological needs are ever evolving. XNet Information Systems unequivocally has the expertise, flexibility and responsiveness we demand by assisting us in meeting those challenges."

"Thanks to XNet, our university runs 24/7."

"As a University, our students need 24/7 access to our web site to register for classes, pay bills, look up their grades, etc. XNet provided us with top-notch connectivity and their technical people were also helpful in implementing customized web-based applications. Another selling point for us was XNet's ability to oversee software updates or hardware failures, which frees up our staff to really focus on the daily business. They’re so proactive, I don't even have to know their customer service phone number by heart. That says it all..."

"Our service to our customers has greatly improved."

"Ten years ago, XNet helped us launch our local ISP service for Grundy County. They've reliably provided our connectivity and helped us stay online when equipment has failed. Once, our core router began to crash for no apparent reason. During this crisis, XNet's network admin worked with me on the phone for several hours, entering commands and using other troubleshooting techniques to get our router back up and running.

Today, we're still the largest local ISP for the region. We colocate our equipment at XNet's state-of-the-art facilities, and receive all of our bandwidth from XNet. Our service to our customers has greatly improved thanks to XNet's reliability."

"XNet enabled us to scale ... quickly!"

"At first, we hosted our servers at our office and connected with an XNet T1 line. Then our biggest customer pushed us to build a web-based survey system for their 300,000 employees. This was a great opportunity, but our site desperately needed more bandwidth to meet the need. Now we colocate at XNet and take full advantage of their bandwidth. And we rest a lot easier knowing they have redundant backbones, power, and cooling—if something ever goes out, we know we'll keep on humming.

With our local Baby Bell, we never got a straight answer and problems were always someone else's fault. Not at XNet—here we have 24x7 access to their network admin, and they always shoot straight. XNet's staff has a passion for what they do, and it shines through in the service they provide us. Our whole business is riding on our servers, and we wouldn't trust them to anyone or anything less."

"I sleep peacefully at night."

"My business is growing fast and server uptime is key to my success. When my traffic tripled, I outgrew my previous host. XNet was a perfect fit with their secure and redundant facility. XNet's staff was extremely helpful with the move, and they have worked with me as my company has grown. Their facilities are state-of-the-art and really help me sleep at night knowing I don’t have to worry about outages. XNet's support is first class, and they have bent over backwards to provide me with service options on my unusual timelines. Thanks XNet, keep up the good work!"

"They've always been there."

"Being an entrepreneur offering wireless Internet in the Lisle, Naperville and Downers Grove area, I'm glad I have a partner like XNet to help me navigate the changing technology in the wireless realm. XNet frequently goes out of their way to help me and my business succeed and grow. They've always been there for me."

"Accessibility ... unparalleled."

"The accessibility of XNet's senior level techs is unparalleled. On multiple occasions, one of my client's IT departments mandated router changes that would affect their VPN and halt a critical daily file transfer—a situation that could negatively affect company revenue. XNet understood the urgency of the situation and stepped in to make significant changes to our router within our needed timeframe. Without them being there when we needed it, my client would have had to face the financial consequences. I stick with XNet because they don't treat me like a commodity customer—they're local, accessible, reliable, and they come through when I need it. Plus, my customer's systems hosted at XNet have never gone down."