XNet is sensitive to privacy issues with respect to the use of customer information provided to us over the Internet. It is our belief that our customers should know how we handle sensitive customer information.
Online privacy focuses mainly on the protection of "customer identifiable" information (e.g. name, address, telephone number, e-mail address, etc.) that our users would deem "confidential".
We believe that data security is a real threat to the privacy of our valued customers. Because of this, we take reasonable measures to maintain data accuracy and integrity while safeguarding against loss and/or misuse. Although we actively and aggressively fight to maintain the integrity and security of our network and systems, we cannot guarantee data integrity in certain cases, including but not limited to: hardware failure, virus, or third-party “hackers”.
XNet categorically does not sell any customer information to a third party. Information collected during the registration or quote process is intended to be used solely to manage customer accounts and aid in our billing process. However, in some special cases XNet may disclose personal information about our customers, or information regarding your use of the Services or Web sites accessible through our Internet Service, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; or to protect XNet and its customers.
Please contact customer support at (630) 983-6064 with any other questions or concerns you may have.
3080 Ogden Ave
Lisle, IL 60532-1681